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Shipping Info

At Visol Products, we have created comprehensive shipping procedures which have been tailored to best serve specific types of customers. 
 
To accurately when an order will be received, one must factor both processing and shipping times.
 
At our warehouse, we work hard to ensure that all typical orders without engravings ship in 1-2 business days. If an order contains engraved items, the processing time becomes 3-4 business days. However, Visol Products also offers an Expedited Engraving Service for a nominal fee of $3.95. The Expedited Engraving Service ensures that orders with engravings process in 1-2 business days. Expedited Engraving Services must be selected on the item pages when adding engraved items to cart, and requests for expedited services will not be taken after the order is placed.
 
Please note that first time orders require an extra day of processing.
 
After we process an order, we immediately ship that order via the courier selected by the customer. To best aid our customers in estimating the time of arrival of their order, we have created a real-time shipping calculator to give accurate estimates of shipping times. (Calculator Coming Soon to This Page!)

Shipping Rates and Schedules:

Shipping times indicated are in addition to engraving timelines shown below.


Standard Shipping FREE Standard Ground Shipping (USA Only).
Delivers within 7-9 business days.
Standard Shipping Delivers within 2-3 weeks for Canada and 3-4 weeks for other international countries for standard shipping.
Please note that the shipping method is at our discretion depending on quantity, shipping weight and value. Standard Shipping is either USPS First Class Mail or UPS SurePost (a combination of UPS and USPS). UPS to Hawaii adds an additional day to shipping time.
USPS Priority Mail Flat $6.45 per Order.
USPS Express Mail Starts at $29.1. Real time quote based on weight and zip will be provided upon checkout.
Delivers on weekdays or weekends. Shipping takes 1-2 days (except during holidays which may require up to 4 days).
UPS Next Day Air Starts at $33.41. (varies with # and weight of items).
Shipping time is next day. (No weekend delivery).
UPS 2nd Day Starts at $19.51. (varies with # and weight of items).
Shipping time is 2 days. (No weekend delivery).
UPS Ground Starts at 10.99. (varies with # and weight of items).
Shipping time is 3-6 days. (No weekend delivery).

Please Note:
  • Most of our items are always in stock and are shipped within the next business day unless engraving is to be done on them.
  • If an item is out of stock, we will contact you as soon as possible.
  • Butane Refills are shipped separately by ground mail only.
  • In accord with government regulations, all lighters are shipped via ground parcel services and without any fuel in the tank.
  • We are not responsible for the delay of shipping due to weather, accidents, or mistakes done by any postal service (including but not limited to damages, scratches, undeliverable address, stolen, or lost packages.)
  • We reserve the right to disqualify orders of items that have mistakes in pricing.