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Shipping Info

 

 

At Visol Products, we have created comprehensive shipping procedures which have been tailored to best serve specific types of customers. Thus, for retailers, we offer FedEx and DHL shipping services. For drop-ship only and non-reseller customers, we offer FedEx, DHL, and USPS Priority and Next Day Express Mail for inexpensive, reliable shipping service.
 
To accurately when an order will be received, one must factor both processing and shipping times.
 
At our warehouse, we work hard to ensure that all typical orders without engravings ship in 1-2 business days. If an order contains engraved items, the processing time becomes 3-4 business days. However, Visol Products also offers an Expedited Engraving Service for a nominal fee of $3.95. The Expedited Engraving Service ensures that orders with engravings process in 1-2 business days. Expedited Engraving Services must be selected on the item pages when adding engraved items to cart, and requests for expedited services will not be taken after the order is placed.
 
Please note that first time orders require an extra day of processing.
 
After we process an order, we immediately ship that order via the courier selected by the customer. To best aid our customers in estimating the time of arrival of their order, we have created a real-time shipping calculator to give accurate estimates of shipping times. (Calculator Coming Soon to This Page!)

 

The following is a basic list of shipping charges and times:

USPS Priority Mail Starts at $4.99 (varies with # and weight of items). Delivery time 3-5 days.
USPS Priority Insured Starts at $5.99 (varies with # and weight of items). Delivery time 3-5 days.
FedEx Ground
Starts at $5.99 (varies with # and weight of items).
FedEx Next Day Air Starts at $24.99 (varies with # and weight of items).
FedEx 2nd Day Air Starts at $19.99 (varies with # and weight of items).
DHL Ground Starts at $5.49 (varies with # and weight of items).

Please Note:

  • Most of our items are always in stock and are shipped within the next business day unless engraving is to be done on them.
  • If an item is out of stock, we will contact you as soon as possible.
  • Butane Refills are shipped separately by ground mail only.
  • In accord with government regulations, all lighters are shipped via ground parcel services and without any fuel in the tank.
  • We are not responsible for the delay of shipping due to weather, accidents, or mistakes done by any postal service (including but not limited to damages, scratches, undeliverable addresse, stolen, or lost packages.)
  • We reserve the right to disqualify orders of items that have mistakes in pricing.